Privacy Policy
This privacy statement is for the collection of information through the Website, hotwaterottawa.ca, only. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
We collect information provided by the user through contact and quote forms on this website. This includes name, telephone, address and email. We will use this information to process your requests. With your permission, we may contact you through telephone and/or send you emails about our website, products, services, new promotions and other updates.
We respect your privacy and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party except as requested by you or required by law.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Other information gathered is outlined below.
Google Analytics and AdWords Remarketing
We use Google Analytics to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics to improve this site and serve advertising to visitors of the website through Google AdWords. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behaviour on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.
If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics.
Questions
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us.
Anonymous Tracking
Hot Water Ottawa does not collect any information about the identity of individuals searching our website. Hot Water Ottawa does, however, collect anonymous information through Google Analytics and Google Analytics Demographics and Interest Reporting. This anonymous information is analyzed to help us develop content that responds to the interests of our website visitors.
This anonymous information collection includes things like:
- What pages of our site users visit and how long they spent there.
- How they found the site.
- Gender.
- Age range.
- Broad online interests (e.g. sports, travel, green living). Topics considered sensitive, like those based on race, religion, sexual orientation, health, financial information, etc. are not associated with interests. Individuals can always change their interest settings here.
Users can opt out of the Google Analytics tracking by downloading this browser add on.
Website Disclaimer
Hot Water Ottawa does not warrant or make any representations as to the security of this Website, hotwaterottawa.ca, nor does it warrant that functions or materials accessible from or contained in this Website will work uninterrupted or error free, that defects will be corrected or that this Website is free from viruses or other harmful elements.
Should any part of this Website offer you the opportunity to join in or read from a blog, please be aware that any communications posted on the blog represent the views of the individual who posted such communication and are not to be taken as the views of Hot Water Ottawa.
All content, information and advice is provided on an “as is” basis.
Neither Hot Water Ottawa nor any of its agents or subcontractors shall be liable for any damages either direct, indirect, special, consequential, punitive or other damages (including but not limited to financial losses, loss of data, loss of profits, loss of business, and business interruption) arising out of the use of or inability to use this Website or the content, information or advice provided thereon, including any damage to or any virus that may infect your computer equipment.